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TECHNOLOGY FOR CUSTOMER
RELATIONSHIP AGILITY

Novagile proposes a new model of omnichannel platform, nourished from operations feedback,
for an agile and optimised Customer Relationship.

THE AGILE PLATFORM OF CUSTOMER RELATIONSHIP

Unique combination of modules and channels

WHAT MAKE US DIFFERENT

A UNIQUE USER EXPERIENCE

A platform designed by and for professionals of Customer Relationship.

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FREE DEMO

Born in the heart of the ecosystem of contact centers and co-created with customers, Novagile is the new generation of Customer Service CRM. Designed by and for the users, Novagile adapts to the needs of each project for an effective deployment and an immediate adoption by your teams.

Lead you to a successful customer experience!

  • Optimised omnichannel engagement
  • Fluid management of the back-office
  • Immediate vision of the progress of customer requests
  • Activity driven by the SLA
  • Real-time KPIs of your activity
  • Quality monitoring of customer relationship
  • Knowledge sharing between channels
  • Measurement and analysis of customer satisfaction
  • Consolidated 360° customer vision
  • Smart automation

OUR NEXT EVENTS

The latest blog posts

Novagile Day: An invitation to innovate

12 October 2018|

Novagile Day in Paris

27 September 2018|

Novagile: a technological secret weapon for retailers

8 March 2018|

Testimonials

Our experience with Novagile is very positive. Novagile platform is a turnkey solution: it was delivered with the expected specificities we asked and within two months. Novagile is an innovating and reliable partner who allowed us to win the Customer Service of The Year award.
Ludovic Beaudoux, Customer Relationship Director, Edenred

Novagile, the new model of omnichannel platform

With more than 15,000 satisfied users and 50 customers in Europe,
Novagile is known for its ease of deployment and speed of adoption.

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